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Processing of personal data statement and consent acquisition

The Travel agency / selling agency / ORGANIZER Sicilife Agency (Operative Department of My trip to Sicily Srl) (hereinafter also AT), acting as processing holder, pursuant to art. 13 of the General European Regulation on Protection of Personal Data 679/2016 (hereinafter the “GDPR”), provides the following information about the processing of personal data that You, interested, told us:

  1. for the organization of a package tour;
  2. to facilitate the purchase of related tourist services;
  3. For the intermediation in the purchase of a package tour arranged by third parties or single tourist services provided by third parties (eg. hotels, carriers);
  4. for the intermediation in the purchase of financial/ insurance services, accessory services, services related to the packages, facilitated touristic services or individually purchased (medical policies – baggage; cancellation; assistance to the traveler in distress;consumer credit loans);
  5. to fulfill the obligation on the issue of visas;
  6. for the registration to our website and / or to the app or to fill in the forms on the website or in the app;

Purpose and legal basis of the processing.

Furthermore, among the data You provided there may also be some personal data defined by the GDPR and by the Italian harmonization legislation as ” particulars ” (eg health, judicial). Sensitive/ particular data will be treated according to the following purposes and only with Your express consent.

  1. a) Purposerelating to contract performance.Your personal data will be processed with the purpose of fulfilling the obligations arising from the negotiation and the contract relating to the organization of the package tour, that is the mandate to facilitate the purchase of the related tourist services or the intermediation mandate for the purchase of individual tourist services or otherwise for the obligations enforcement, deriving from all contractual relationships, including the negotiation phase, indicated in the previous letter from a) to f), in order to allow the TA to provide the service in an optimal manner, in particular for:
  2. the conclusion, management and accomplishment of contractual relations between You and the TA;
  3. reply to Your requests;

iii. the communication of notices, related to the package or purchased turistic services or other additional services and accessories (eg policy on the purchased tourist services; modification of the contractual conditions; cancellations);

  1. b) Purpose of law.Your personal data will also be processed to:
  2. comply with legal obligations, regulations, national, EU and international laws or arising from provisions issued by Authorities legitimated by the law;
  3. verify, exercise and / or defend a right of TA through legal and also judicial proceeding;

iii. fulfill the obligations set forth in the tax and accounting fields;

  1. fulfill obligations related to the legislation on safety and health of travelers;
  2. fulfill obligations related to the regulation of passengers and goods transport.
  3. c) Purposes related to business and statistics.Your personal data will also be processed for purposes related to the activity carried out by TA and for the anonymous elaboration of statistics and market researches.
  4. d) Further purposes.Furthermore, If You expressly agree, Your personal data will be processed for the following purposes:

Marketing purposes, which include:

  1. Promotionalactivities of TA / ORGANIZER, and / or business partners, realized both through automated (eg. email, SMS, instant messaging applications, etc.) and non-automated means (eg. postal mail, telephone operator, etc.). In particular, the TA will be able to use Your email address, provided during the purchase of the tourist packages or services, to send You information and promotional communications related to services and similar products offered by TA and / or business partners, also without Your consent, provided that You do not oppose such use.

Business partners belong to the following product categories:

  1. accomodation services;
  2. airlines / shipping companies;railway carriers; road carriers;
  3. travel agencies and travel agency networks;
  4. insurance.
  5. Profiling activities,i.e. analysis of Your travel preferences and market researches in order to improve the offer of services and commercial information submitted by us, making them more conform to Your interests. Such activity will be able to be fulfilled also by the administration of satisfaction questionnaires and / or  the use of profiling cookies used when browsing our sites and apps.

The processing for Marketing purposes (therefore both for promotional and profiling activities) will be able to occur only with your consent.

Nature of the provision of data and consequences of a possible refusal.

The provision of Your personal data is optional, however, without the data required for the purposes set out in paragraphs a) and b) (purposes relating to contract and legal performance) the requested service or part of it will not be done and You will not be able to take advantage of the opportunities above mentioned.

The provision of optional data will allow the TA to improve the services offered in order to make them more responsive to the personal interests of its clients.

The provision of sensitive / particular personal data is voluntary; however, in the absence of such consent the TA may not be able to comply with certain contractual obligations linked to

the processing of such data.

Categories of recipients of personal data.

Your data will not be disseminated. Your data can be communicated, exclusively for the purposes above mentioned,to the following categories of persons:

  • the internal staff of TA, as in charge or responsible for the processing;
  • the suppliers of touristic services included in the purchased packages, or paying those linked or individually purchased at the TA;
  • the insurance companies, that provide accessory coverings and connected with the packages and touristic services purchased;
  • people, societies, organizations or offices that offer services or activities of assistance and consultancy in favor of TA in order to protect its own law (eg, accountants, lawyers, tax consultants, auditors, consultants in the field of auditing or due diligence, etc.);
  • people, a company, or agencies that provide marketing and analysis services or consultancy activities in favor of the TA;
  • subjects, whose ability to access Your data is recognised by law and secondary regulations or by provisions issued by Authorities legitimated by the law, including the Airport, port, customs and border authorities.

Transfer of personal data outside the European Union.

Your personal data may be transferred abroad to third Companies belonging or not to the European Union, always with the purposes mentioned above.

In case of transfer of data to countries outside the European Union, these countries will guarantee an adequate level of protection based on a specific decision of the European Commission or alternatively the recipient will be contractually obligated to the data protection with an appropriate level, comparable to the protection provided by the GDPR.

Retention of personal data.

Personal data will be stored for a period not exceeding that necessary for achieving the purposes for which they were collected and subsequently processed. Personal data will be retained for the duration of the contract concluded by You and also for a subsequent period:

  1. within the terms established by current legislation;
  2. within the terms established by the legislation, including secondary regulations, which require the retention of data (for example tax returns);

iii. within the period necessary to protect the rights of the owner data in the event of any disputes related to the provision of the service.

The personal data collected and processed with profiling purposes will be retained for a maximum period of ten (10) years, after which they will be automatically deleted or permanently anonymised.

Holder and Heads of the processing.

The holder of the processing is the Travel Agency / organizing agency Sicilife (Operative Department of Il mio viaggio di Sicilia Srl) located in Syracuse (Sr) legal representative Cirnigliaro Antonino

Data Protection Officer (DPO or PDA) Il mio viaggio in Sicilia Srl

The appointed Data Protection Officer is Il mio viaggio in Sicilia Srl, which can be contacted at the following addresses: mail / PEC mvsicily@legalmail.it or by registered mail at Via Grottasanta 239, 96100 Siracusa

Rights of the interested party.

At any time, pursuant to articles 15 to 22 of GDPR You have the right, even in relation to profiling activities, to:

l ask the holder access to Your personal data and information relating to them; the correction of inaccurate data or the integration of incomplete ones; deletion of personal data concerning You (upon the occurrence of one of the conditions indicated in article 17, paragraph 1 of the GDPR and in compliance with the exceptions provided for in paragraph 3 of the same article);

the limitation of the processing of Your personal data (in the event of one of the hypotheses indicated in article 18, paragraph 1 of the GDPR);

l request and obtain from the holder – in cases in which the legal basis of the processing is the contract or consent, and the same is carried out by automated means – Your personal data in a structured format and readable by automatic device, in order to communicate such data to another data holder (i.e. right to the portability of personal data);

l oppose the processing of Your personal data at any time, in case of particular situations that concern You;

l revoke Your consent at any time, limited to cases in which the processing is based on Your consent for one or more specific purposes and concerns common personal data (eg date and place of birth or place of residence), or particular categories of data (such as data revealing Your racial origin, Your political opinions, Your religious beliefs, health or sexual life). The processing based on consent and carried out prior to the revocation of the same retains, however, his liceity;

l submit a complaint to a control authority (Guarantor Authority for the protection of personal data – www.garanteprivacy.it).

Consent to the processing

  1. A) Having read the disclosures above, I consent to the processing, according to the indicated means, of my personal data for purposes indicated in points a) and b) (purposes related to the contractual and legal service) or I consent or I deny consent
  2. B) Having read the disclosure above, I consent to the processing, according to the means indicated, of my personal data for the purposes indicated in point c) (purposes related to business and statistics) or I consent or I deny consent
  3. C) Having read the disclosures above, I consent to the processing, according to the means indicated, of my personal data for purposes indicated in point d) (marketing purposes),

I agree

I deny consent